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How can we help?

Version 1.0

This page explains how to get support with TherapiShots, manage your account, and reach a real person when you need one.

Contact us

Email our support team at support@therapishots.com and we'll reply within 2 business days. Please include your registered phone number (without your OTP or password) so we can find your account.

Common questions

• Signing in: TherapiShots uses your phone number and a one-time code (OTP). If a code doesn't arrive, wait a minute and tap resend. • Booking a session: open Support → Find a psychologist, choose a time, and confirm. Your session takes place over a WhatsApp call at the scheduled time. • Managing your data: open Me → Privacy centre to export or delete your data, or to delete your account. • Refunds & rescheduling: reply to your booking confirmation email or contact support.

Crisis help

TherapiShots is a self-reflection and wellbeing tool and is not for emergencies. If you or someone else may be in danger, contact your local emergency number. In India you can reach Tele-MANAS at 14416 or emergency services at 112.

Privacy

Read how we handle your data in our Privacy Policy. We never ask for your password, OTP or card details by email.